Privacy Policy

Thug Life Cycle Culture is committed to providing goods and services in accordance with all privacy regulations, including Australian Privacy Act and the General Data Protection Regulation. Any information we collect from you will only be used for the purposes supplying you with our products and services, conducting our business, improving our site and keeping you informed and up to date about aspects of our business that may be of interest to you.

We will not disclose, sell or lend your personal information to other companies or persons who are not part of our business group, unless we obtain your permission to do so.

Personal information is only used for processing orders placed by you and for informing you of promotions, products and services we offer. You have the right to make a request to access the personal information we hold about you and to request corrections of any errors in that information.

Order Information

When you place an order with us, whether as a registered customer or guest, we collect and keep the following personal information for the purposes of securely verifying and fulfilling your order.

·       Name

·       Address

·       Phone number

·       Email address

All information is stored securely in our internal systems, all of which comply with the GDPR. If you have any questions about the accuracy and security of this information please contact us.

Payment Information

We use a secure payment processing system for processing credit card payments and we do not have access to or store credit card numbers.

Emails

The use of personal information involves sending emails to keep you informed of the status of your order.

You might also be prompted to subscribe to our newsletters and special offers but the decision for opting in or opting out to receive these newsletters is entirely up to you. We respect your rights to not receive these communications and if you advise us of this we will adjust your account accordingly. Every newsletter we send includes a clear link to unsubscribe in the footer and once unsubscribed you will no longer receive them unless you re-subscribe at a later date.

Consent

As required by GDPR residents of the EU will never receive any marketing or similar communication unless they specifically consent and subscribe to our email marketing.

Data Security

All personal information submitted on thuglifecc.com.au is secured using the latest Secure Sockets Layer (SSL) premium encryption technology. Protecting your privacy and personal information is of the highest importance to us and we have systems in place to prevent unauthorised access to and disclosure of your personal information.

Cookies & Analytics

As you browse our site a state of the art ecommerce personalisation tool uses first party cookies (which means you are not tracked across websites) and similar technologies to collect anonymous information regarding your use of the site. This information includes the products you viewed and pages you visited, products you added to cart or purchased and general information such as city level location and device type.

The information is used to provide you with a better experience by showing product recommendations and offers which are relevant you. When you enter your email [and first name], if you choose to allow us to contact you, this tool will receive your email address and may send you personalised offers, reminders and recommendations.

Social Media plugins like Facebook may also track usage via cookies which is outside our control.

Policy Updates

We may at our discretion update or revise this privacy policy at any time. Any changes will take effect immediately once they are posted on our website. Your continued use of our services after any changes have been posted on our websites indicates your acceptance to those changes.

Thug Life Cycle Culture acknowledges this Country and its Traditional Custodians. We pay our respect to the Elders, those that have past into the dreaming, those here today, those of tomorrow.